By GOtv Kenya package and decoder prices may be on your mind, luckily, this post covers them in detail. It is somewhat difficult to keep up with ever-changing subscription prices, but we cover most DStv and GOtv related topics. So, be sure to click the bell icon for instant updates when there is a change in package or decoder prices. Let us now have a look at what you came here for, prices for the digital terrestrial TV service from Multichoice Kenya.
What you need to know about your favorite package.
Firstly, let us look at how much a GOtv package will cost you in Kenya as of the year 2020. We will begin the list with the highest to the lowest cost package. In addition, as you may be aware, there are four GOtv packages available to the Kenyan subscriber. The four are namely: GOtv Max, GOtv Plus, GOtv Value, and GOtv Lite. With this in mind, GOtv Max is the most premium package with the highest number of channels while GOtv Lite is the cheapest with fewer channels.
What you get with each package
The breakdown below shows you what each package costs and what channels you will gain access to. The packages and accompanying prices are as follows:
GOtv Kenya packages and prices
Package: GOtv Max
Price: Ksh 1,499
Channels: 65
Description
To point out, according to the GOtv Kenya website, GOtv Max is the all-access pass to spectacular viewing. Without the marketing wording with power word antics, this package is the ultimate on the list. It simply means that you get access to all the channels available on the TV platform. At a reasonable price point of only KES 999 per month, it is the package we recommend.
Package: GOtv Plus
Price: Ksh 999
Channels: 57
Description
If paying Ksh 999 per month for a TV service does not cut it for you, then the Ksh 739 GOtv plus package may. GOtv Plus gives you the ultimate selection of local and international viewing across 57 channels. So, you can enjoy choice entertainment in the comfort of your home. You get to miss out on a few channels, but the package is good in its own right.
Package: GOtv Value
Price: Ksh 649
Channels: 26
Description
Staring at a fair price of Ksh 499 per month, GOtv Value is a good consideration. Your family deserves the best local and overseas entertainment. And with GOtv Value, you can give them more for less with 40 channels to choose from. With that said, this package is suited for family viewing, especially the little ones.
Package: GOtv Lite Monthly
Price: Ksh 199
Channels: 16
Description
The last package on the list is for frugal people and those that want to test the GOtv service. GOtv Lite is the stripped-down version of GOtv, and because of this, it is not for TV binge-watchers. GOtv Lite guarantees affordable, unmissable viewing across 23 channels, with flexible payment options so you save without compromising on entertainment.
Package: GOtv Lite Quarterly
Price: Ksh 500
Channels: 16
Description
The last package on the list is for frugal people and those that want to test the GOtv service. GOtv Lite is the stripped-down version of GOtv, and because of this, it is not for TV binge-watchers. GOtv Lite guarantees affordable, unmissable viewing across 23 channels, with flexible payment options so you save without compromising on entertainment.
Package: GOtv Lite Annual
Price: Ksh 1,200
Channels: 16
Description
The last package on the list is for frugal people and those that want to test the GOtv service. GOtv Lite is the stripped-down version of GOtv, and because of this, it is not for TV binge-watchers. GOtv Lite guarantees affordable, unmissable viewing across 23 channels, with flexible payment options so you save without compromising on entertainment.
If you want to compare packages and prices, click this link to view the package comparison tool.
List of channels available on GOtv Kenya
| NO. | Channels on GOTV PLUS Kenya | Channels on GOTV VALUE Kenya | Channels on GOTV LITE Kenya |
| 1 | INOORO TV | FAITH | JIM JAM |
| 2 | TELEMUNDO | E ENTERTAINMENT | E AFRICA |
| 3 | E ENTERTAINMENT | SONY | EBR |
| 4 | SONY | SONY MAX | KBC |
| 5 | SONY MAX | AFRICA MAGIC WORLD | AFRO MIX |
| 6 | DISCOVERY FAMILY | MAISHA MAGIC EAST | FAITH |
| 7 | MNET MOVIES ZONE | FASHION 1 | ISLAM CHANEL |
| 8 | AFRICA MAGIC EPIC | AFRICA MAGIC EPIC | IMMANUEL TV |
| 9 | THE AFRICA MAGIC FAMILY | AFRO MIX | NTV |
| 10 | AFRICA MAGIC WORLD | INOORO TV | KTN |
| 11 | MAISHA MAGIC EAST | ISLAM CHANEL | CITIZEN |
| 12 | ZEE WORLD | IMMANUEL TV | KTN NEWS |
| 13 | FASHION 1 | SUPERSPORTS SELECT | K24 |
| 14 | NAT GEO WILD | E AFRICA | ALJAZEERA |
| 15 | ED CHANNEL | ED CHANNEL | INOORO TV |
| 16 | VOX AFRICA | SUPERSPORTS BLITZ | SUPERSPORTS BLITZ |
| 17 | SUPERSPORTS BLITZ | KTN NEWS | |
| 18 | THE SUPERSPORTS 9 | K24 | |
| 19 | SUPERSPORTS SELECT | NICKELODEON | |
| 20 | SUPERSPORTS SELECT 2 | DISNEY JUNIOR | |
| 21 | E AFRICA | JIM JAM | |
| 22 | EBR | EBR | |
| 23 | KBC | KBC | |
| 24 | NTV | NTV | |
| 25 | KTN | KTN | |
| 26 | CITIZEN | CITIZEN | |
| 27 | KTN NEWS | ALJAZEERA | |
| 28 | K24 | ||
| 29 | NICKELODEON | ||
| 30 | DISNEY JUNIOR | ||
| 31 | JIM JAM | ||
| 32 | MTV BASE | ||
| 33 | AFRO MIX | ||
| 34 | FAITH | ||
| 35 | ISLAM CHANEL | ||
| 36 | IMMANUEL TV | ||
| 37 | CNN | ||
| 38 | ALJAZEERA | ||
| 39 | SUPERSPORT 5 | ||
| 40 | SUPERSPORT 7 | ||
| 41 | SUPERSPORT 12 |
How to pay for GOtv in Kenya
Making payments for your GOtv subscription in Kenya is very east. There are a plethora of payment solutions available, and that requires a separate article. However, here are a few ways you can pay for your GOtv package.
Using the GOtv Kenya website
It’s easy to make a payment with GOtv Eazy Self Service. You can pay for your own subscription or pay for someone else. You can even pay from abroad (only for selected countries). You can make a payment on the official website by clicking this link eazy.gotvafrica.com.
Additional Payment Methods
You can make a payment for your GOtv subscription at any Multichoice Africa branch near you. Alternatively, you can make use of one of the below easy and convenient payment options that are available in your country.
In case you are not from Kenya, check out the specific package information for other countries. Below, we have information for Nigeria and Zambia. Click on the one that applies to you.
GOtv Zambia subscription prices and bouquets
How to clear E16 and E30 errors
E16 and E30 errors are the most common on GOtv, but they are avoidable and can be fixed when they occur. To avoid the errors, make sure to pay for your GOtv Kenya package before the due date. Alternatively, ensure that your GOtv decoder is switched on when making a payment if your account has been disconnected. However, if you come across an E16 or E30, you can do the following to fix them:
Using the Multichoice Kenya Eazy Self Service
Visit the GOtv Kenya Eazy Self Service page to easily clear your E16 or E30 error. Make sure to have your IUC number handy at all times. The interface is very similar to that of the DStv self-service page. If you have used one, you can understand them all.
Use the Multichoice Africa Manage Error Codes Page
Another way to manage your GOtv online in Kenya is through the GOtv Africa error codes page. Simply visit the gotvafrica.com clear error codes page, enter your IUC Number, select the error (E16 or E30) you want to clear, enter the captcha text and finally click the “FIX ERROR” button.
Make use of the My GOtv App
Multichoice Kenya recommends subscribers to make use of the My GOtv App. It is an all in one app that gives subscribers full control as well as keeps them up with the latest information. Below is a tweet from GOtv Kenya recommending the app. To download the app for iOS and Android click these links My GOtv App for iOS and My GOtv App for Android.
https://twitter.com/GOtvKenya/status/1230004805864693760
Clear E16 via SMS
To clear an E16 error on your GOtv, send a text message to 22688. Type “Reset E16 IUC Number” without the quotation marks and send the text to 22688. Standard SMS rates apply. Your decoder IUC number is found on the red sticker below your decoder.
Use the Multichoice Kenya Self-care USSD Code
Fortunately, if your internet is unavailable, you can use the GOtv Kenya USSD code service dubbed GO SMART. To use GO SMART, Dial *423# to clear E16, E17 errors on your TV. Select GOtv ► GOtv Self-service ► IUC Number ► Clear Errors.
Contact a Multichoice Kenya Customer Care
If you have tried all the methods listed in this article and nothing works, the next thing to do is contact Multichoice Kenya. You can call Multichoice Kenya call centre number +254 7110 66000, or send them an email on mchoice@ke.multichoice.com. Alternatively, you can follow them on Facebook (GOtv Kenya Facebook), Twitter (GOtv Kenya Twitter). Another option is to visit an authorised agent in your area or their head off found at Multichoice Head Office First Floor, Sarit Centre, Westlands, Nairobi.
What an E16 or E30 means
In case you are the nerdy type that wants to understand every bit of what they are dealing with, below is what Multichoice has to say about E16 and E30 errors.
Watch the video below to see all ways to clear errors
GOtv decoder price in Kenya: Ksh 1999
Now that we have covered package pricing and payment methods, we will look at decoders. Equally important in the world of GOtv is a decoder, to gain viewing to channels on the platform, a decoder is necessary. Please note that the current price is promotional, but it is highly likely, that it will remain the same. The only subtraction might be the one-month free GOtv subscription it comes with.
So, if you are planning on purchasing a GOtv decoder, then you are in luck. Multichoice Kenya is offering a GOtv decoder starter pack, Upon purchase, subscribers get a full kit with a one month’s subscription of GOtv Max all for the price of Ksh 1999.
How to activate your GOtv decoder
In order for the decoder to start working, it needs to be activated. The activation process is straightforward and is almost instant. To self activate your decoder send the word: accept*IUC number*Surname*mobile number*City*GOtvPlus# to the following shortcode 4688. For example: Accept*2000123544*Surname*081234152*City*GOtvPlus#
Our final conclusion
To sum it up, the digital terrestrial offering is meant to accommodate low budgets and those that want to see what Multichoice Kenya has to offer. If terrestrial TV service is not your cup of tea, then we recommend you get a DStv kit. DStv is a digital satellite TV service from Multichoice Kenya and has over 127 premium local and international channels.
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