By Mobile money services in Zambia have grown and are becoming more mainstream like bank accounts outgrowing their previous status of being a novelty for individuals that can’t afford traditional banking. This article covers the major if not all mobile money services in Zambia and how to access them. The list here is not in any particular order of importance.
Airtel Money
Airtel Money is a mobile money service rendered by Airtel Zambia. The service is available to Airtel Zambia subscribers international transfers to other Airtel subscribers in other countries registered for the service in their country. Dial *778# to access the service. Registering for the service can be done at any Airtel Zambia outlet or the many Airtel booths around the city centre not forgetting the red booths in your residential.
The registration process is quick all that is required is a copy of your National ID (NRC or Passport) and filling in a one-page registration form. Account opening is free but some agents (not Airtel Zambia) may charge a minimal fee (currently at K10). Find out more.
MTN Mobile Money
MTN Mobile Money is a mobile money service rendered to MTN Zambia subscribers. The service is rendered to MTN Zambia subscribers but sending money to people on other networks locally and also MTN Zambia subscribers not registered for the service is possible. Dial *303# to access the service. Registration for the service can be done at any MTN Zambia outlet or the many MTN Zambia booths around the city centre not forgetting the many yellow booths in your residential area.
The registration process is quick, all that is required is a copy of your National ID (NRC or Passport) and filling in a one-page registration form. Account opening is free but some agents (not MTN Zambia) may charge a minimal fee (currently at K10). Find out more.
Zamtel Kwacha
Zamtel Kwacha is a mobile money service rendered to Zamtel subscribers. The service is rendered to Zamtel subscribers but sending to individuals on other networks and Zamtel subscribers not registered for the service is possible. Dial *344# to access the service.
Registration for the service can be done at any Zamtel outlet or the Zamtel agent booths around the city centre or the green and purple booths in your residential area. The registration process is quick, all that is required is a copy of your National ID (NRC or Passport) and filling in a one-page registration form. Account opening is free but some agents (not Zamtel) may charge a minimal fee (currently at K10). Find out more.
Zoona
Zoona started off as a money transfer service provider but later introduced a mobile banking service that functions like the prior 3 services mentioned on this list. Zoona works accross all networks hence subscribers can benefit from the service regardless of their mobile carrier. Find out more.
Tenga Mobile Money
Tenga mobile money is the latest mobile money service in Zambia and works across all three networks in Zambia with USSD, text and voice service so Vodafone is currently not supported. Dial *360# to access the service. The registration process can be done at a Zoona outlet or any Atlas Mara branches countrywide. Find out more.
Conclusion
Mobile money plays a key role in extending financial services to people with limited access to traditional financial institutions, particularly women and rural populations. It brings about convenience as it is easily accessible and has proven to be helpful for money transfers, bill payments and might be the payment method of choice for WhatsApp tax in case it is passed by the government.
Which Mobile Money service are you registered for? Are you thinking of registering for Mobile Money? Please do feel free to share your comments or questions below. You may also contact us.
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